The Challenge You Face
You know your organization needs to improve its change capability, but you're not sure where you currently stand or what good looks like. Previous transformation efforts have struggled, but the root causes remain unclear.
You're experiencing:
- Repeated transformation failures without understanding why
- Unclear baseline for current change capability
- No benchmarking against comparable organizations
- Competing priorities for capability investment
- Leadership uncertainty about where to focus effort
- Inconsistent maturity across different departments
Without a clear-eyed assessment, capability investment risks being misdirected or superficial.
What We Deliver
We provide an evidence-based assessment of your change capability maturity and a practical roadmap for improvement:
- Capability Maturity Assessment - Structured evaluation across people, process, technology, and governance dimensions
- Benchmarking Analysis - Comparison against public sector peers and industry standards
- Gap Analysis - Clear identification of strengths, weaknesses, and priority areas
- Stakeholder Insights - Qualitative feedback from leaders, practitioners, and programme teams
- Root Cause Analysis - Understanding why previous transformations succeeded or struggled
- Capability Roadmap - Sequenced, achievable plan for building enduring capability
- Investment Prioritization - Clear recommendations for where to focus resources
- Quick Wins Identification - Early improvements that build momentum and credibility
How We Deliver
Our assessment combines quantitative frameworks with qualitative insights to build a complete picture:
- Framework Alignment - Agree assessment dimensions and maturity model with your leadership
- Documentary Review - Analyze existing change frameworks, governance papers, and programme documentation
- Stakeholder Interviews - Conduct 15-20 interviews with leaders, practitioners, and programme teams
- Workshop Sessions - Facilitated sessions to validate findings and test hypotheses
- Benchmarking Research - Compare your maturity against relevant public sector organizations
- Findings Synthesis - Combine quantitative scoring with qualitative insights
- Roadmap Development - Co-create achievable improvement plan with your teams
- Leadership Presentation - Deliver findings, recommendations, and roadmap with clear next steps
We deliver honest, evidence-based insights without sugar-coating. Our role is diagnostic clarity, not selling you the next programme.
Deployment
This service typically runs early in your transformation journey:
- FOUNDATION - Establish the case for change capability investment
- MOBILISE - Conduct the assessment and secure buy-in for the roadmap
The roadmap then informs activities throughout all subsequent stages.
Domains
This service addresses:
- People - Skills, roles, and cultural readiness for change
- Process - Methodology maturity, governance, and decision frameworks
Leaving a Legacy
When we exit, your organization will have:
- A baseline capability score you can track over time
- Clear understanding of strengths and improvement areas
- Evidence-based roadmap for capability development
- Leadership alignment on priority investments
- Benchmarking context to measure progress against peers
- Internal assessment capability to repeat the process independently
- Momentum for change through early quick wins
This assessment becomes the foundation for sustainable capability building, not a report that gathers dust.
Related Services
This service combines powerfully with:
