Our Methodology

A systematic nine-stage approach to transformation

Our Belief

Transformation succeeds when there's a clear path from “why” through “what” to “how”—and when capability is built at every step.

Our nine-stage methodology provides this path. Each stage has a clear outcome, a key question to answer, and specific activities across our four-domain lens.

We apply this methodology flexibly. You might engage us at any stage. You might iterate between stages. You might need deep work in some areas and light touch in others. But the core principles remain constant: clear outcomes, benefits threading, and capability transfer.

The Nine Stages

Click each stage to explore what happens, what outcomes are achieved, and which domains are most active.

WHY

Stages 1-3: Foundation, Business Case, Alignment

WHAT

Stages 4-5: Discovery, Design

HOW

Stages 6-9: Build, Validate, Accept, Embed

Outcome

Clear understanding of the drivers for change and strategic alignment

What Happens in This Stage

  • Establish the strategic context and burning platform
  • Identify key stakeholders and their expectations
  • Define initial scope and boundaries
  • Set success criteria and measures

Active Domains

PeopleProcessContracts

The Four-Domain Lens

Applied systematically at every stage to ensure nothing is missed.

People

  • Capability
  • Culture
  • Structure
  • Roles & responsibilities

Process

  • Workflows
  • Controls
  • Performance
  • Decision-making

Technology

  • Systems
  • Data
  • Infrastructure
  • Security

Contracts

  • Commercial models
  • Suppliers
  • Obligations
  • Risk allocation

The fourth domain—Contracts—is what makes Lumina different.

Most consultancies miss this. We don't. And it frequently unlocks transformations that seemed impossible.

Using This Methodology

For Programme Planning

Map your initiative to the nine stages. Identify which stages need deep work and which can be light touch. Plan resources and timelines accordingly.

For Governance

Use stage transitions as decision gates. Verify outcomes achieved before proceeding. Ensure all four domains addressed at each stage.

For Resource Planning

Different domains are emphasized at different stages. Plan specialist resources (technical, commercial, organizational) based on stage requirements.

For Risk Management

Identify which domains carry highest risk for your transformation. Apply the four-domain lens to ensure comprehensive risk assessment.

Flexibility Within Structure

  • Iteration is expected: You may cycle between stages as understanding deepens
  • Parallel execution possible: Some stages can run concurrently where dependencies allow
  • Variable entry points: Engage us at the stage where you need help, not necessarily stage 1
  • Depth varies by context: Some stages may need weeks, others just days, depending on complexity

Ready to Apply This Methodology?

Whether you're starting a new transformation or recovering an existing programme, our methodology provides the clarity and structure you need.