We leave you stronger than we found you
Public sector transformation fails when capability is weak, benefits are unclear, and consultants create dependency.
Traditional consultancy has a fundamental flaw: it's designed to extract value, not transfer capability. Consultants arrive, solve your problem, and leave. You're better off for now, but when the next challenge emerges, you're calling them again.
This creates a cycle of dependency. Your organisation never builds the muscle to transform itself. Your teams never learn how to manage complex change. Your capability remains static while the world accelerates.
Lumina Advisory breaks this pattern. We measure our success not by how long we stay, but by how ready you are when we leave. Every engagement is designed with a single question in mind: “Can you do this without us next time?”
What makes our consultants different? Three non-negotiable behavioral frameworks that wrap around every engagement.
Every engagement starts with:
Throughout the engagement:
Before we leave:
“These standards are non-negotiable, measured, and reported on every engagement.”
Capability transfer isn't an add-on. It's built into everything we do.
“Can you do this without us next time?”
If the answer isn't yes, we haven't finished our job.
Transformation without measurable benefits is just expensive activity.
Too many programmes measure success by what they delivered (system built, process documented, training completed) rather than what changed (costs reduced, services improved, risks mitigated).
We thread benefits through every stage of our methodology. Not as an afterthought, not as a reporting exercise, but as the North Star that guides every decision.
We don't hide it, we don't spin it, and we don't wait for a steering group to notice.
We course-correct immediately or recommend stopping the programme.
Because continuing a programme that won't deliver its benefits isn't brave—it's wasteful.
We're confident enough in our benefits discipline to offer contracts where our fees are tied to benefit realisation. If you don't realise the benefits, we don't get fully paid.
Ask us about outcome-based commercial models.
Most consultancies look at People, Process, and Technology. We add Contracts.
It's the domain most consultancies ignore—and it's the reason half of transformations fail.
Your existing contracts shape what's possible. Legacy supplier agreements constrain your technology choices. Commercial terms create perverse incentives. Exit clauses make change expensive or impossible.
You can design the perfect operating model, but if your contracts won't allow it, you've wasted your time.
We've seen brilliant transformation designs fail because:
This fourth lens frequently unlocks transformations that seemed impossible.
Our Procurement Excellence service specifically addresses the “hidden traps” in commercial arrangements. We help you structure contracts that enable transformation, not constrain it.
Learn more about Procurement ExcellenceOur transformation methodology has nine stages, each with a clear outcome and key question.
Foundation, Business Case, Alignment
Discovery, Design
Build, Validate, Accept, Embed
We understand the context you navigate, the constraints you face, and the value you deliver.
We've worked across central government, local government, and small jurisdictions. We know the difference between Five Case Model and Green Book. We understand spending review cycles and what “machinery of government” changes mean. We've navigated Freedom of Information requests and parliamentary questions.
This isn't theoretical knowledge. It's lived experience.
Our approach delivers immediate results and lasting change. Here's what that looks like in practice.
Clients need less external support after working with us
After capability uplift, subsequent changes happen twice as fast
Our programmes achieve 90% of planned benefits on average
Teams demonstrate capability before we exit
The challenge you hired us for gets addressed professionally and completely
Measurable outcomes achieved and tracked
Transparent risk identification and mitigation throughout
Political and organisational support secured and maintained
Your team can manage similar changes independently
Methodologies and tools become part of how you work
Teams gain confidence to tackle more complex challenges
Transformation doesn't stop when we leave—it accelerates
These aren't aspirations. They're outcomes we track, measure, and report.
Every engagement concludes with a capability assessment comparing baseline to exit. We check in six months later to verify the transformation is still delivering. And we track whether you needed us again for the same type of challenge.
Because if you did, we didn't do our job properly.
“We leave you stronger than we found you”
This isn't marketing. It's measurable, contractual, and verified.
Every engagement includes capability transfer milestones. Every commercial model includes transfer incentives. Every exit includes capability verification.
We measure our success not by how much you need us, but by how ready you are when we leave.
